Ciyex Workspace.
Your hospital’s command centre.
One desktop application for the whole hospital — the counter, the consulting room, the ward, the lab and the cash desk. The sidebar shows only the modules your hospital has switched on, so a clinic with no theatre never sees one.
One download.
Three things working together.
Most HIMS vendors sell you a website. We give you a desktop application, the server that powers it, and somewhere to keep the data — together, and without a licence per user.
- Workspace (desktop) — what reception, nursing, the lab, the pharmacy and the cash counter work in all day.
- Ciyex HIMS (server) — runs in the cloud we host for you or on a server inside the hospital.
- Ciyex Cloud — encrypted storage, sync and backups.
OPD and IPD, step by step.
Two things run through an Indian hospital and they are not the same. OPD walks in, sees a doctor and goes home. IPD is given a bed and stays. Everything else — lab, radiology, pharmacy, theatre, billing — hangs off one of the two. Ciyex is built around both, and every step below names who does it, which screen it happens on, and what it posts to the patient’s account.
OPD
Fever, a follow-up, a second opinion. In and out in a couple of hours.
- 1Patient reaches the front deskWho ReceptionScreen Registration / UHIDPosts None, or a registration fee if the hospital charges one
- 2Department and doctor chosen, token issuedWho ReceptionScreen Appointments & QueuePosts Consultation fee posted
- 3Patient waits, then is called inWho Reception, seen by everyone waitingScreen Appointments & Queue, Display BoardPosts None
- 4The consultationWho DoctorScreen OPD VisitsPosts Doctor’s fee, and a follow-up inside the free window posts nothing
- 5Tests ordered, medicines prescribedWho Doctor orders; lab, radiology and pharmacy actScreen OPD Visits, then Laboratory, Radiology, PharmacyPosts Lab, radiology and pharmacy charges posted
- 6Payment at the counterWho Billing assistantScreen Billing & CashierPosts Everything above, collected and receipted
IPD
A bed, a consultant and a stay. The bill builds from the day of admission.
- 1The doctor advises admissionWho DoctorScreen OPD Visits or EmergencyPosts Nothing new yet
- 2Admission opened, IP number givenWho ReceptionScreen InpatientsPosts Admission charge, if the hospital levies one
- 3Bed allocated, and the clock startsWho Reception or ward nurseScreen Inpatients, Bed BoardPosts Room rent, automatic, per day
- 4Advance deposit collectedWho Billing assistantScreen Inpatients, Add depositPosts A credit, not a charge. Receipt printed
- 5Daily treatment: rounds, nursing, monitoringWho Doctor and ward nursesScreen Nursing Station, InpatientsPosts Doctor visit fee per round, nursing procedures
- 6Laboratory and radiologyWho Lab technician, radiographer, radiologistScreen Laboratory, RadiologyPosts One charge per test and per scan
- 7Pharmacy issues medicines to the wardWho PharmacistScreen Pharmacy, Stores & InventoryPosts Each drug charged at its batch rate
- 8Operation, if there is oneWho Surgeon, anaesthetist, theatre staffScreen Operation TheatrePosts Surgeon, anaesthetist, theatre time, implants, consumables — each its own head
- 9Discharge and the final billWho Doctor writes the summary; billing closes the accountScreen Discharge, Billing & CashierPosts Everything totalled, deposits deducted, balance settled
Built for the people at the counter.
A few of the modules up close. All 23 are on the modules page, and a hospital switches on the ones it runs.
Registration & UHID
A returning patient is found on phone number or UHID; a new one is typed in once and given a UHID they keep for life, across every visit and every branch.
Duplicate detection runs before a second file can be created, so one patient does not end up as three. The number comes from your own series, in your own format.
Visits, admissions, imaging and reports all hang off that one record — which is what makes a case sheet retrievable years later without sending a clerk to the record room.
Appointments & Queue
Book by doctor, department or slot, and send the reminder over SMS or email from the hospital’s own sender.
Tokens are issued at the counter and called from the queue console, with the waiting-area display board driven by the same list — so nobody has to shout a number across a corridor.
The front desk sees who has arrived, who is still waiting and which doctor is running late, without walking to the OPD to find out.
Inpatients, Wards & Theatre
Admission allocates an IP number and a bed, and the room rent starts posting per day on its own. Deposits are taken as credits and shown against the running bill from day one.
The bed board reads at a glance — occupied, free, blocked, cleaning — and the nursing station carries vitals, the medication round and the shift handover bed by bed.
Theatre lists, the safety checklist and implant and consumable capture all reach the same bill, so what was used in the theatre is on the account before the patient leaves it.
Laboratory, Radiology & Pharmacy
Orders raised inside the visit reach the department directly. Samples are tracked through collection, result entry and verification, and values outside the reference range are flagged rather than left to be noticed.
Analysers return results over HL7 and modalities pick up their worklist over DICOM, so a technician is not retyping a number a machine already printed.
The pharmacy dispenses against batch and expiry, supplies the wards on indent, and every issue reaches the patient’s account at its own batch rate.
Billing, Discharge & Accounts
Charges land on the account as the work happens — consultation, ward, lab, radiology, theatre, pharmacy — so the running bill is never a reconstruction at the end.
Discharge runs a checklist, prints the summary, deducts the deposits and settles the balance. GST, receipts, advances and refunds all follow your tariff and your number series.
The day book ties out to what the cashier actually holds, and the ledger postings come from billing and pharmacy rather than from somebody typing them again.
One platform.
Built for how hospitals work.
Workspace, the HIMS and hosting come together as one product — with straightforward commercial licensing, unlimited users, and support from our team.